Covid-19 - Information  

YES - Our store is open, but with modifications in place.

 

Alpha Adventures- Covid-19 Safety Plan

 

Staff Protocols:

  • All staff must agree to stay home if they have:

    • Traveled outside of BC in the past 14 days.

    • Came in contact with a person or area known to have an outbreak of COVID-19.

    • Have a fever or show symptoms of COVID-19. 

  • All Staff have been trained on our COVID-19 Safety Plan.

  • All staff members must wash their hands / sanitize every hour, after handling cash, after routine cleaning, and before and after their shift.

  • Masks and gloves are available to any staff member that would feel safer using them.

  • We have staggered the shift responsibilities for staff to limit staff crowding.

  • Areas of high traffic such as work surfaces, door handles, card machines must be sanitized twice hourly when busy or after each usage.

  • The capacity of behind the cash counter has been reduced to 1-staff maximum.

Customer & Shop Protocols:

  • Hand sanitizer will be available at the doorway for all customers to use prior to entering.

  • Staff reserve the right to respectfully refuse service to guests deemed to be showing symptoms of COVID-19.

  • We are limiting 3-customers in the shop at a time (4-max if you're part of the same group/family), to limit contact points and to maintain social distancing.

  • We have a physical barrier at our entrance that will be moved by staff with signage for our clients- hand sanitizer for clients to use.

  • Please maintain 6 feet of distance between other customers and staff

  • Please be mindful of items that you touch and touch only what you need to touch

  • Our washroom is closed to the public.

  • We are not accepting returns or exchanges on purchases currently

  • Clothing items that are not purchased after trying them on will be placed in an isolation area for 3 days.

  • We ask that when you lineup outside, please maintain 6' of distance between you and the next customer.


We are offering a few different options for people to get their adventure gear safely! Rentals are available - with delivery service or for pickup (additional cleaning measures are in place).

Other Shopping Options:

How to place an order-

1. Browse some of our items in stock on our locally.com page!
https://alphaadventures.locally.com/ Please note that not all of our stock is listed online. You can also give us a call or an email, and we can let you know if a certain
item is in stock. We can also send you photos or a video of items in store!

2. Pay for your order over the phone! You can reach us at 604 885 8838 between 10:00am-5:30pm daily.

3. We will bring you your Alpha purchases to your home  - or arrange for you to pick it up.

Contactless Shopping! We want to make sure that if you do venture out, that we all stay safe and healthy.

What we can do to help-

1. Let us know what you are looking for! We can send you a photo or a video or the item.

2. Pay for the item over the phone.

3. We can place the item outside, step away, and allow you to pick it up.

We are all in this together! Let's all try to stay positive, help each other out, follow safety guidelines, and look forward to the adventures ahead!

 

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CALL US: 604.885.8838